Yes, you do need an appointment. In order for us to give you an accurate estimate it is best that you or a decision maker is present. Your complete estimate can be emailed to you if requested.

No, you do not need to be at the property for any exterior work. For any work that requires special access, we will just need someone to give us access or provide access information for the property. We will contact you during the job if we have any questions.

Yes, we do. Please make sure exterior faucets are in working order by the service date.

Yes, we keep the history of all our jobs and can look up the services that were previously performed for you. We cannot guarantee that pricing will be the same, so please request an updated quote on the services you are looking for.

During your onsite service assessment, we will notify you of what we can accommodate based on the service(s) being performed.

You will be given an arrival window for your date of service and our technicians will let you know when they are on their way!

We do our best to accommodate a specific time. However, it is based on our schedule. We will communicate your arrival window with a series of confirmations.

We may be able to accommodate additional services. It will depend on the size and scope of the work. Our technicians can answer any questions, provide information or estimates, and perform the work on the same day in many cases. For those added services that we cannot complete that day, our office will provide available dates for scheduling.

Depending upon the severity of the rain, most services may still be able to be performed. Should our technicians determine that weather conditions dictate rescheduling, you will be notified. The safety of our employees and your property is foremost in our minds.

Not much! If there is anything restricting access to the areas that need to be cleaned, we'd appreciate you clearing the way. Other than that, we do a full assessment upon arrival and make sure we communicate any needs with you upfront. If you have anything valuable near your home, we recommend moving it just to make sure it isn’t harmed in the process.

Nope! If the work is outside only and we have your payment information on file and a contact number for you, then you don't need to be at at the property. However, if we are unable to access your property or another issue comes up that prevents us from proceeding with work and we cannot reach you by phone, cancellation charges may apply.

Yes, we offer various packages that can be tailored to your specific needs and budget. Whether you need a one-time service or ongoing maintenance, we can create a package that works for you.

We accept most major credit cards, check or cash at the time of service.

Credit card information is collected and stored when you schedule services to reserve your spot. Payment is due upon completion of the job and can be charged to the credit card on file or may be paid with a check or cash.

Yes, please contact our team and we will accommodate.

Yes, receipts can be provided upon payment. We can send receipts by email and/or text message.

The safety of you, your property, and our team members are our number one priority. All our team members (WSIB) and services (2M CAD) are insured for everyone’s protection and peace of mind.

We certainly do! We offer pressure washing, building washing, window cleaning, gutter cleaning, and more.

We will be happy to clean them if we can! Ask our technicians when they’re on-site, and they’ll provide you with more information on cleaning your coach lights, chandeliers, ceiling fans, and mirrors!

Yes, we can tailor our services to meet your exact needs. If monthly, seasonal or annual service is what you need, we will make it happen.

Don't worry! We use environmentally friendly products and methods to clean your home. We even have an expert on staff to ensure we are always up to speed.

If we've overlooked something, clients have 24 hours after job completion to let us know. We'll come back for touch-ups to ensure your satisfaction.

If something unexpected happens on your property, we will address it promptly and keep you informed every step of the way. Our team is fully insured, and we’re committed to resolving issues with minimal disruption.

During the free service assessment, the technicians will take measurements, assess your property and needs, and provide you with an accurate quote based on that information.

While we can clean just the exterior of your windows, for the best results, we recommend having both the interior and exterior cleaned at the same time.

The length of the job is based on the scope of work. We can provide an estimate of how long the job should take once we complete your service assessment.

Yes, we offer different cleaning packages that encompass every aspect of your windows.

We can reach the hardest-to-clean places, just not high-rise! In addition to ladders, our technicians use purified water-fed pole systems to clean those high windows from the safety of the ground.

Please ensure technicians have access to your windows and screens.

Regular cleaning extends the life and operation of your windows while improving your indoor air quality. Clean windows also instantly boost your home’s curb appeal. Learn more about our residential window cleaning services.

Yes, the gutter guards can be removed and reinstalled for an additional charge. If you’d rather they not be reinstalled, we ask that you dispose of them.

We can offer minor gutter repairs. Please ask your technician about your repair.

Full gutters can cause numerous costly damages to your home. That’s why it is important to have them cleaned regularly.

Cleaning the outside of your house is just as important as cleaning the inside, giving you that much-coveted curb appeal. We recommend a yearly cleaning at the very least, but seasonal cleaning can be scheduled on a regular basis to maintain a great-looking year-round appearance.

We use a low-pressure cleaning method known as "soft washing" to apply a cleaning agent to your home. This cleaning agent will remove dirt and any stains associated with organic debris such as algae, mildew, and mold.

Our all-in-one service simplifies the process, saving you time and effort. With us, you have a single point of contact for all property preparation needs, ensuring consistency, efficiency, and better coordination across all services.

We assess the property and market conditions to prioritize updates that will most effectively increase market value and buyer appeal. Our team is experienced in making strategic recommendations that maximize your return on investment.

Yes, we can provide before-and-after photos of previous projects to demonstrate the impact of our services. This can help you see the quality of our work and the potential transformation of your property.

We maintain clear and consistent communication throughout the project, providing regular updates on progress. You’ll be assigned a dedicated project manager who will be your main point of contact, ensuring all your questions and concerns are addressed promptly.

Yes, we offer customizable packages designed specifically for real estate agents. These packages include a combination of services that are most beneficial for preparing properties for sale, ensuring they are market-ready in the shortest time possible.

We provide detailed estimates upfront and maintain transparent pricing throughout the project. All quotes are approved by you before we move forward with any of the services. Our project management tools help us track costs closely, ensuring that we stay within the agreed-upon budget.

Yes, we handle both minor and more extensive renovations, ensuring that any necessary updates are completed efficiently and effectively to maximize the property's market value.

We offer follow-up services to maintain the property’s condition, especially if it remains on the market for an extended period. This ensures that it continues to present well to potential buyers.